Due to the impact of the COVID-19 epidemic, China’s domestic logistics and factories are gradually recovering, the progress of international logistics transportation will also slow down, so the time of order processing and delivery will be extended. Please understand that we cannot provide various services to our customers.
At present, Our factory has passed the inspection by the local health and medical department, and all CCosplay employees passed the test. Our factory will gradually resume production and design work. All costumes must pass additional safety tests before leaving the factory, and all persons in direct contact with the costumes must conduct four temperature tests per day to ensure safe delivery of our products.
Please confirm that the order information is accurate before placing the order, especially the size of the costume and shoes, custom size hopes to provide as much size information as possible, so as not to affect your order progress. We will notify you in time if the order status is updated. If you want returns & refunds, please inform us as soon as possible, we will deal with it according to the website returns & refunds policy. Custom size and opposite sex costume do not support returns & refunds.
Order processing time:
1. It takes 5-25 working days for the normal production of standard size orders, and 7-30 working days for the customized size.
2. Spider-Man Jumpsuit take 5-20 working days.
3. If you have any requirements on the delivery time or any doubts, please feel free to contact us:
Facebook: Champion of Cosplay
Email: [email protected]