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FAQ

Q: Is this a reliable website? Should I trust you ?

A: We own the brand of CCosplay.com and we are the supplier of some cosplay wholesalers in past years. We have sold many cosplay costumes to all over the world, major in Japanese market and USA market thru our wholesalers.

Q: Why I choose the customize but the size is XS?

A: The standard size option will turn to size XS automatically when you choose to customize size, this is a default option, but pls don't worry, we will make it according to your measurements as long as you choose the customize size.

Q: How do I determine the correct size for me?

A: A sizing chart is available on almost every product page. Please note that bodysuit costumes such as many superhero costumes are meant to be tight fitting. To learn more about our size charts.

Q: What kind of quality of your cosplay costumes?

A: Our cosplay costumes come from high level quality fabric, we have strict selection for our fabric suppliers. We have experienced workers who have been in this field for more than 7 years.

Q: What payment method do you accept?

A: We accept all major payments way, such as : paypal, we are the verified paypal. ; Wire Transfer; Western Union payments ; credit card payments.

Q: What kind of delivery way do you have and how long does it take?

A: We normally use EMS、DHL、as our carrier, it will take 12-30 days to reach you. There also was potential delays due to flight cancellation and customs clearance which are out of our control.(according to our experience, this situation would not happen often.) Specific content accessible: Delivery Information

Q: Would you divulge buyer’s personal informations to other place?

A: We promise we won’t divulgue buyer’s personal files to other place. Buying from here, is safety for you.